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Welcome to our FAQ section!
Here you’ll find answers to common questions about our flowers, local delivery in Chicago, and how to make your experience with RF Flowers smooth and enjoyable. If you don’t see your question here, feel free to contact us directly — we’re always happy to help!
Why us
Q. Why choose RF Flowers?
A. Same-day delivery, thoughtful details, and fair pricing. At RF Flowers, every arrangement is created using always-fresh flowers and modern design. We include a complimentary card message, flower food and flower care guide with every order, and offer beautiful flowers for any occasion at affordable, transparent prices.
Q. Are you really one of the best flower shops in Chicago?
A. Our customers say yes — and their reviews reflect it. We focus on building long-term relationships by providing consistent quality, thoughtful service, and flowers people come back for.
Q. What makes your flowers better than others?
A. We follow strict quality control and reject any weak or damaged flowers. Our experienced florist team understands balance, color, and longevity, ensuring every arrangement looks beautiful and lasts longer.
Q. Can I place a last-minute order?
A. Yes, except holidays or high demand days. We offer same-day delivery and can accommodate last-minute orders whenever possible. Contact us as early as you can, and we’ll do our best to help.
Q. Do you have ready bouquets in-store for a pick up?
A. Yes. We always have fresh, ready-to-go bouquets, flower bags, and flowers in a box available. Thanks to our large refrigerated storage, we keep our arrangements fresh and beautifully presented at all times. Pick up address: 5941 W Irving Park Rd, Chicago, 60634. Everyday 9am-9pm.
General Questions
Q. How can I send flowers anonymously?
A. When placing your order, leave the “Sender’s Name” field blank or mention “Anonymous” in the special instructions. Your identity will remain confidential.
Q. How long do fresh bouquets last?
A. Fresh bouquets typically last 5–7 days depending on the flower type and care. Keep them in fresh water, away from direct sunlight, and trim the stems every couple of days.
Q. Can I send flowers without knowing the recipient’s exact address?
A. Yes! Call us at (add your phone number), and we’ll coordinate directly with the recipient to ensure delivery.
Q. How do I choose the right bouquet size online?
A. Consider the occasion and recipient’s preferences. Each product description includes size details. Our team is happy to guide you if needed.
Q. Can I customize a bouquet?
A. Absolutely! Contact our team to create a personalized arrangement with your choice of flowers, colors, and style.
Q. What occasions are flowers usually sent for?
A. Flowers are perfect for birthdays, anniversaries, weddings, Valentine’s Day, or simply to show love, gratitude, or to cheer someone up.
Q. Do you work with events and corporate clients?
A. Yes. We create florals for - Weddings, Proposals & anniversaries, Corporate offices, Events & special occasions. We also offer weekly floral service for businesses.
Delivery Questions
Q. How does local flower delivery work?
A. Once you place an order, we prepare your bouquet with fresh flowers and hand-deliver it to the specified address. You’ll receive updates during the process.
Q. Can I get same-day delivery?
A. Same-day delivery is available for eligible orders placed before 2:00 PM. Delivery fees may vary based on location. Delivery fee starts from $10 depending on the distance.
Q. What happens if no one is home for delivery?
A. Our driver will leave the flowers in a safe spot, or contact the recipient if needed. Please provide any specific instructions when ordering.
Q. Can flowers be delivered to workplaces?
A. Yes, we deliver to offices, hospitals, schools, restaurants, and more. Provide the recipient’s address and any special instructions (suite number, office hours, etc.).
Q. Can I schedule delivery for a specific date and time?
A. Yes! During checkout, select your preferred delivery date. Time-specific delivery may depend on location and availability.
Q. Do you deliver for funerals or sympathy arrangements?
A. Yes, select a sympathy arrangement and provide the funeral home’s address. We ensure timely delivery for all funeral orders.
Q. Do you offer seasonal or holiday bouquets?
A. Yes! RF Flowers offers special arrangements for Christmas, Valentine’s Day, Mother’s Day, and other seasonal celebrations.
Q. Are your flowers fresh?
A. Absolutely. We use only handpicked, fresh, seasonal flowers to ensure long-lasting beauty and premium quality.
Still Have Questions?
If your question isn’t listed, our team at RF Flowers is ready to assist you. Call us at 773-717-6430 or email info@rf-flowers.com. We’re committed to providing fresh flowers, timely delivery, and excellent customer service for all your special moments in Chicago.